Have tried to cancel my subscription for two months. Just got another package fully defrosted with blood in the bottom of the box.
Hi Jonathan. You originally cancelled your order after it had shipped. We could not cancel an order that was already in transit.
However, for this past month, we failed to cancel your subscription. I have gone in and confirmed that your order was cancelled. What concerns me more than the cancellation is “another” bloody box. Why did you not let us know on the first one you received. We back our product and shipment 100%. I have also refunded you the amount paid due to your original confirmation of cancellation and the bloody box. This is definitely not how we intend that customers receive their order.
It is always a bummer to receive a 1 star review. We are very fair people and we do take care of our customers. We obviously made a mistake on cancelling your order but a simple message to us would have garnered the same response as your 1 star message. I hope in the future you look at small businesses differently and communicate with them a bit more before trying to make it difficult for them to operate.
We appreciate the business you have given us and we will be here in the future.
Wishing you the best,
Best flavor and is very consistent.
I've been a Stay Classy customer since their inception and the ground beef quality is unmatched. I use it for burgers, chili, taco Tuesday, and spaghetti meat sauce. The ground beef has great flavor! The package showed up quick and was completely frozen in Stay Classy's insulated packaging. I'll definitely be ordering more to keep my freezer full!
This beef has a great flavor and makes excellent burgers. I definitely recommend it.
Ordered it as a gift for my boyfriend (whose diet is pretty much meat and potatoes), and can confirm that he loved it! Not to mention that Scott was super great about communication, even pushed the shipping of my order back so that it could arrive as close as possible to my boyfriend’s birthday! A great experience for a great product